Online shopping systems are platforms that allow users to purchase products and services over the internet. The basic working of an online shopping system involves the following steps:
Creating an account: The user can create an account on the online shopping system either by filling out a registration form or by using their social media accounts. Once the user has created an account, they can view their order history, track their shipments, and update their personal information.
Browsing products: The online shopping system provides various features to help users find the products they want. These features include filters based on price, color, brand, and ratings. The system may also recommend products based on the user’s search history and browsing behavior.
Adding to cart: The user can add items to their cart and continue browsing the website. The system stores the user’s cart information in a session variable or a cookie, which allows the user to continue shopping even if they close the website and return later.
Checkout: The user can initiate the checkout process from their cart page. The checkout process typically involves selecting the shipping and payment methods, entering the shipping and billing addresses, and reviewing the order summary before submitting the order.
Payment: The online shopping system supports various payment methods, such as credit cards, PayPal, and bank transfers. The system securely processes the payment through the selected payment gateway, which communicates with the user’s bank or financial institution.
Order confirmation: Once the payment is confirmed, the online shopping system sends an order confirmation email to the user, which includes the order number, the product details, and the estimated delivery date. The system also updates the order status in the user’s account and sends a notification if the order is shipped or delayed.
Delivery: The online shopping system uses various shipping carriers to deliver the products to the user’s address. The system may provide a tracking number, which allows the user to track the shipment’s status and estimated delivery time.
Returns and refunds: The online shopping system typically provides a return and refund policy, which allows the user to return the product if they are not satisfied with it or if it is defective. The system may also offer a warranty or guarantee for the product, depending on the product’s type and manufacturer.
Overall, an online shopping system provides a convenient and efficient way for users to shop for products and services from the comfort of their homes. The system uses advanced technologies and security measures to ensure the user’s data and payments are safe and secure.
